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At Rimage, we know how important support is to our users.
We strive to provide you with as much information as possible to set up, use and troubleshoot your autoloaders and printers. From here you can download software, service packs, and firmware, as well as view our award winning user documentation and service information. Select a tab below to learn more.
End of Service for some AutoPrinters |
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Select a link below for more information on downloading the latest software, service pack, or firmware for your product. From the download page, you can also access release notes and download instructions.
Important! Before downloading any type of software:
- Follow your organization's upgrade policies and procedures.
- Ensure prior system backup to allow from recovery, should any problems arise, and perform a system test before full implementation in production mode.
- If your Rimage system is part of an integrated solution, contact your solution provider to ensure your software version is compatible with the other software or hardware components of the system.
| Firmware | Version | Date |
| AutoPrinters |
| AutoPrinter II |
v. 3.416 |
August 29, 2006 |
| Printers |
| Everest 600 Printer |
v. 0505A_2.45 |
January 14, 2010 |
| Everest III Printer |
v. 0504A_1.21 |
August 12, 2008 |
| Everest II Printer |
v. 2.60 |
March 1, 2008 |
| Prism Printer |
v. 5.201 |
June 16, 2006 |
| Service Packs | Version | Date |
| CD Designer Software Suite 8.0 - 8.2 |
SP 1 |
March 1, 2010 |
CD Designer Software Patch
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N/A |
February 13, 2007 |
| Software | Version | Date |
| CD Designer Software Suite |
v. 8.30 |
March 1, 2010 |
| CD Designer Software Suite |
v. 8.20 |
August, 2009 |
| Drivers and Utilities | Version | Date |
| Everest 600 Mac Printer Driver |
v.2.0 |
March 1, 2010 |
| Everest II PC Printer Driver |
v. 4.0 |
October 23, 2004 |
| Prism Driver Win2000/2003/XP |
v. 5.02 |
August 22, 2002 |
| Everest Firmware Updater |
v. 1.1.0.0 |
December 5, 2002 |
| GemFlash |
v. 1.1 |
April 24, 2006 |
| USBFlash Utility |
v. 2.1.0.0 |
July 25, 2003 |
| Prism ParFlash Utility |
v. 1.1 |
June 28, 2000 |
Download easy-to-use product user guides, setup and installation guides, software getting started guides, and technical specifications.
Can’t find what you are looking for? Use the search function to locate additional user documentation.
Note: Some Rimage documents are translated into other languages. Given the time needed to translate documents, translated versions may vary in content. The English version always contains the most current information.
Download Operator level repair, replacement, and maintenance instructions.
Can’t find what you are looking for? Use the search function to locate additional user documentation.
Note: Certified Technician and Certified Country Partner level documentation is available by logging into the KnowledgeBase.
Access RMA forms, product warranties, service options, and Safety, Environment and Compliance information.
Please contact us if you have questions.
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User Guide