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At Rimage, we know how important support is to our users.
We strive to provide you with as much information as possible to set up, use and troubleshoot your autoloaders and printers. From here you can download software, service packs, and firmware, as well as view our award winning user documentation and service information. Select a tab below to learn more. |
For Help
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Select a link below for more information on downloading the latest software, service pack, or firmware for your product. From the download page, you can also access release notes and download instructions.
Important! Before downloading any type of software:
- Follow your organization's upgrade policies and procedures.
- Ensure prior system backup to allow from recovery, should any problems arise, and perform a system test before full implementation in production mode.
- If your Rimage system is part of an integrated solution, contact your solution provider to ensure your software version is compatible with the other software or hardware components of the system.
| Firmware | Version | Date |
| Autoloaders |
| Producer III Autoloader with Everest Printer |
v. 3.608 |
January 21, 2010 |
| Producer III Autoloader with Prism Printer |
v. 3.608 |
January 21, 2010 |
| Printers |
| Everest III Printer |
v. 0504A_1.21 |
August 12, 2008 |
| Everest 600 Printer |
v. 0505A_2.45 |
January 14, 2010 |
| Prism Printer |
v. 5.201 |
June 16, 2006 |
| Recorders |
| None Available |
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| Service Packs | Version | Date |
| Producer Software Suite v. 7.5 - 8.2 |
SP 1 |
December 18, 2009 |
| SDK v. 8.0 |
SP 2 |
August 12, 2009 |
| Producer Software Suite v. 8.1 |
SP 1 |
July 14, 2009 |
| Rimage Video Protect (RVP) |
v. 4.1 |
November 20, 2009 |
| Producer Software Suite v. 8.0 - 8.1 |
SP 1 |
October 10, 2008 |
| Software | Version | Date |
| Producer Software Suite |
v. 8.2 |
September, 2009
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| Translated Online Help for Rimage ProducerSoftware Suite |
v. 8.2 |
October 10, 2009 |
| Drivers and Utilities | Version | Date |
| None Available |
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Download easy-to-use product user guides, setup and installation guides, software getting started guides, and technical specifications.
Can’t find what you are looking for? Use the search function to locate additional user documentation.
Note: Some Rimage documents are translated into other languages. Given the time needed to translate documents, translated versions may vary in content. The English version always contains the most current information.
Download Operator level repair, replacement, and maintenance instructions.
Can’t find what you are looking for? Use the search function to locate additional user documentation.
Note: Certified Technician and Certified Country Partner level documentation is available by logging into the KnowledgeBase.
Access RMA forms, product warranties, service options, and Safety, Environment and Compliance information.
Please contact us if you have questions.
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User Guide
User Guide